Box Shop Delivery Terms & Conditions
- For all orders not reserved on a ‘click & collect’ basis we offer a standard delivery charge using our preferred delivery partner of £12.00 including VAT payable either online or locally to the Edinburgh Storage team
- We only deliver to selected addresses within the following postcodes within the bypass; EH1, EH2, EH3, EH4, EH5, EH6, EH7, EH8, EH9, EH10, EH11, EH12, EH13 and EH14.
- Orders placed after 1pm will usually be dispatched the following working day. Therefore orders placed on a Friday afternoon will be dispatched on Monday. Once dispatched, orders should be received within a maximum of 3 working days.
- We aim to deliver from Monday to Friday between 8am and 8pm unless otherwise stated.
- Depending on the delivery carrier we use, you will receive either
- an email on the day of delivery to confirm you will get a delivery that day
- an email or text on the day of delivery with an anticipated time slot
For any further details please contact firstname.lastname@example.org
Changing An Online Order
We’re sorry it is not possible to make changes to your Edinburgh Storage order online. If you want to amend your order, please email email@example.com and we shall endeavour to respond five days a week between the hours of 9am – 5pm. Please be ready to quote your order number and order date.
Returns & Refunds
We are unable to refund your packaging purchase, but if you would like to exchange or replace a faulty product bought from our online shop, please email us within 14 days of your purchase, at firstname.lastname@example.org
Obtaining your refund:
If you are entitled to a refund, we will refund you directly onto the card that was used to make the purchase.
Pricing and description of products
We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services by emailing email@example.com
If there is a difference between the price for a product in the Edinburgh Storage store and the Edinburgh Storage website, you will be charged the price on the Edinburgh Storage website. The price offered in respect of a product on the Edinburgh Storage website may differ from the price offered at the same time in Edinburgh Storage store. We are under no obligation to honour any in-store price or promotion in the event that it differs from those on the Edinburgh Storage website.
If, by mistake, we have under- priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.
All prices are expressed inclusive of any VAT payable unless otherwise stated.
The price of a product does not include the delivery charge, which will depend on the delivery method you choose and will be added during checkout.
Your Statutory rights
- Our returns policy does not affect your statutory rights.
- Please note, we are not responsible for the content of external websites.
You need to store...
4 Small Suitcases
Imagine filling a red phone box
A full family car load
Imagine filling a walk in cupboard
25ft2 / 2.32m2
A van load (transit)
Imagine filling a garden shed
50ft2 / 4.64m2
A luton van load
Imagine filling a parking space
75ft2 / 6.96m2
2x full transit vans
Imagine filling a large garage
100ft2 / 9.29m2
A large removal truck
Imagine filling two parking spaces
150ft2 / 13.93m2
Storage Price Match Guarantee
Here at Edinburgh Self Storage, we provide the most competitive self storage facilities in Edinburgh and would always prefer you to store your item with us than anywhere else. We offer up to 50% off self storage when you reserve in advance, so it’s worth getting your self storage booked to take advantage of this saving! We regularly check our prices to ensure we are providing storage solutions for our customers that offer the best value for money. We offer the best price for comparable self storage in Edinburgh and the Lothians. However, if you do get offered any special deals elsewhere for comparable self storage, let us know and we will always match them*