We collect all our feedback through Feefo, The Global Feedback Engine.
This means not only do we find out exactly what our customers think about us and our services, but also that you fully trust all of the feedback below.
Service rating : Very happy with the service and I’ll recommend to all my family and friends..
Product : Very Clean and safe to store my things...
Service rating : Knowledgeable and helpful staff. Good facilities
Product : Clean facilities ample parking
Great service, professional and friendlyView on Feefo.com
Service rating : Very prompt response to our initial enquiry, and very easy to set up our storage arrangements. And a great discount.
Product : As above. Prompt, efficient and excellent rate.
Service rating : Top service and great location!
Product : Amazing service and friendly staff; location is easily accessible with public transport and car, and access to units is very convenient with trolleys available. Very satisfied.
Service rating : Excellent customer service
Product : A discount was given because we are a charity
Service rating : good service - good staff - very helpful
Product : very easy to deal with - thanks
Service rating : Their service to me and my friend was good. I would buy from them again if I needed to.
Product : The quality of all my purchases was good.
Service rating : Very friendly and helpful staff. The discount is a definite bonus too.
The lock ups are perfect in size and easily accessible and there are plenty of trolleys to help transport your goods from vehicle to lock up
Product : Great size and an even better price.
Service rating : I’d recommend Edinburgh Self Storage because they were completely accommodating when we were faced with a couple of difficulties getting to the place. Despite turning up on time, it did take us an extra 20 mins to put everything in our storage unit once we were given the correct size of space that suited us.
It’s fortunate were are on the top floor for where our stuff is stored but for timings to get up and down.... this is what held us back. Nothing wrong with it just felt guilty we held back the staff an extra 15/20 mins.
Product : Got what I needed/required.
Service rating : On the whole they do what they say albeit I was not advised that I would need to buy a padlock or that there is an additional insurance cost - these are not unreasonable but I like to be prepared
Product : space is clean, instructions clear, lift provided - no trollies left but it was a sunday afternoon and you don't wait too long - other customers were blocking the narrow corridor
Service rating : Very helpful and quick process and reasonably priced!
Product : Great choice of unit size, great service at a reasonable price
Service rating : Really good service from start to finish!
Product : Good price for the length of stay
Service rating : Excellent communication. Polite and prompt replies to e-mails. Price matched nearest competitors immediately. Will
Product : Clean, presentable and secure.
Service rating : Friendly, welcoming and efficient with all the information needed.
Product : Clean and compact and accessible with the lift.
Service rating : Slick efficient service. Spotless facilities.
Product : Good value for money. Convenient... walking distance to my home.
Service rating : Very friendly and efficient.
Found exactly size we needed although we had booked wrong size
Product : Good size and clean unit. Easily accessible
Service rating : the staff were helpful and yes, I would recommend this facility to others
Product : as above
i have found them to be very helpful, and quick to notify when good arrive for meView on Feefo.com
Service rating : Organised this from Australia, and Emily could not have been more helpful - thank you
Product : Great facility thanks - easy access, and helpful staff
Great service, really friendly staff and the space I needed was easily accessible and clean.View on Feefo.com
Service rating : Excellent facilities and service, friendly and welcoming staff, storage areas kept clean and tidy.
Product : Although the allocated unit was not large enough, they very quickly found me a suitable alternative.
Service rating : Friendly. They answered all of my questions. They explained everything clearly to me.
Product : I would have liked to have known about needing a lock in advance - this is clearly where they make extra money
Service rating : Excellent, friendly, professional service. I have 2 storage rooms so plenty of experience with the helpful staff.
Product : Entirely met my needs. Offered options, and costs clearly explained.
Service rating : Very friendly efficient service, would have been 5 star but unit allocated has whole in wall.
However once drawn to their attention was sorted immediately. So perhaps I am being harsh. Would definitely recommend.
Product : I had shopped around and they agree to match my lowest quote.
It was easy to book, the staff were beyond lovely and extremely helpful and it was excellent value!View on Feefo.com
Service rating : Even though at first the phone communication was a little confusing with different people contacting me, in the end everything went perfectly well. The employees suggested better storage options, providing better prices, ad hoc solutions, while all the time maintaining wonderful attitude. Hope this will last till the end of the rent and I am definitely recommending the service, wish the best of luck to the business, whenever needed, will gladly return.
Product : See consolidated review above.
Service rating : Staff was helpful and the whole process went very smoothly. Will probably use this storage service again in the future.
Product : Enough space to fit all my stuff without a problem.
Efficient and friendly service. All procedures were explained thoroughly and curteouslyView on Feefo.com
Friendly and efficient. A pleasure to deal with.View on Feefo.com